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Dentists and Office Managers should take heed

Your Reception Desk: #1 Landmine for HIPAA Indiscretions…

 

Did you know…

HIPAA audits for the dental practices continue to rise. Patient complaints are the number one reason you may be targeted and chosen for a HIPAA audit. The employee that most commonly sparks these reports? Your reception team. And it’s typically not because they are not dedicated, conscientious employees. It’s because they may not be HIPAA savvy enough…

Since 2013, under the new HIPAA Omnibus Rules, lack of understanding these new HIPAA laws and required business protocols, use of improper verbal skills, use of obsolete HIPAA forms and lack of providing a private patient “check-in and check-out” experience, all can lead to HIPAA havoc. These days, patients commonly leave a healthcare facility and report HIPAA violations right from their phones in your parking lot! This leads to insidious HIPAA audits and can also be the source of hefty penalties and fines.

($10,000 – $1.5M)

Dentists and Office Managers should take heed: The way you’ve operated your front desk historically, may not be serving you properly in today’s threatening HIPAA Privacy Climate. New HIPAA Omnibus Rules demand the attention and proper business execution from your reception team. Several easy-to-implement tactics can protect your dental practice from HIPAA violations, and help you avoid an audit.

Dentists & Office Managers, join us for an informative, free ‘Watch Anytime’ webinar, that is sure to provide an enlightening outlook at how you approach HIPAA protocols within your dental practice. Solutions for updates will also be reviewed. Watch now…

Now take the HIPAA Survival – Risk Assessment Questionnaire to find out how you score
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